Pamela J Gomez

 

West Jordan, Utah 84088

 

801-889-0308

 

flyfreepamela@msn.com

 

 

 

Position: I will leverage my skills, achievements and abilities to be a

 

valuable member of your sales team.

 

Skills: Excellent communication, strong networking, exceptional customer

 

service, and superior conflict resolution. I Type WPM 35, do Word/Excel,

 

office, data entry, multiple phone lines, Internal Sales number reports, Inventory/Delivery

 

Education: Communications Major, 2015-17

 

Salt Lake Community College, Salt Lake City, Utah

 

 

 

Experience:

 

Finicity, Murray, Utah

 

Financial Consultant, Feb 2014

 

Receive inbound 100+ Sales calls day with a new presentation for each sale

 

Assist clients in obtaining a coaching program to lower debt

 

Educate Clients on debt, loan process, credit and future goals

 

Increase Clients knowledge of their financial position to improve their quality of life

 

 

 

Morgan Stanley, South Jordan, Utah

 

Client Service/Sales, Nov 2012 to JAn 2013 contract end

 

Received inbound banking calls for account access, transactions, balances, taxes, and wires

 

Handled the protected information of accounts for online premium clients with accuracy and integrity

 

Deescalated tense issues with 1st call resolution, Earned many customer compliment�s and trust

specialized in customer renewal, retention and acquisition

 

 

 

Wells Fargo Bank, Salt Lake City, Utah

 

Client Service/Sales, Sept 2011 to May 2012 contract end

 

Received inbound banking calls for account access, transactions, taxes, balances and wires

 

Handled the protected information of accounts of online clients with accuracy and integrity

 

Exceeded high sales quota each week at 97%

 

Deescalated tense issues with 1st call resolution and received awards for 100 percent QA surveys

 

 

 

Teamwork�s Professional Services, Taylorsville, Utah

 

Lead Recruiter, June 2007 to November 2007 contract end

 

Recruitment for: Comcast, Integrated Airline Services, and Eagle Environmental

 

Performed interviews with prospective employees and implemented Contracts

 

to businesses to fill specialized positions

 

Increased retention rates for all placements by 75 %

 

 

 

Everclear Windows, Salt Lake City, Utah

 

Window cleaner Owner/operator, January 2002 to Present

 

Seasonal Residential and Business window washing

 

Specialize in bad weather full cleaning

 

Many references and great compliments from clients